Tenant FAQ

How many text messages can I expect to receive?
Will I receive text messages during the night?
How much is it going to cost me?
Will my details be given to the landords/agents?
How do I unsubscribe?
What will I receive in a property alert?
How do I get more details about a property?

How many text messages can I expect to receive?
This is largely dependant on the property match criteria you specify. On average subscribers are receiving between 5 and 6 properties a week. We recommend anyone who is receiving more than they would like to narrow their criteria

Will I receive text messages during the night?
Due to the nature of our service, properties will normally be sent to you during business hours and at the weekend. However, your mobile phone network's operations may have an effect on the actual time you will receive a message.

How much is it going to cost me?
Nothing, it is FREE to tenants. The service is paid for by the landlords or agents who are notifying you of their property.

Will my details be given to the landords/agents?
No, we do not sell our subscribers' information. Once you unsubscribe your details are removed from our database. Please read our privacy statement for more information about how your information is treated.

How do I unsubscribe?
Simply log into your account and click the "stop alerts" link. Our system will not send you any more text alerts from that time. However, there may still be alerts already sent to the networks which could be delivered soon after you unsubscribe.

What will I receive in a property alert?
The property alert will contain: number of bedrooms; price; town; estate agent name & office with telephone contact number.

How do I get more details about a property?
In the text message the estate agent will supply you with a contact telephone number. Simply phone that number and tell the landord or agent that you have received the SMS text message and wish to receive more information about the property.